General rental conditions

waterparadijsje.nl
Bohemien, Cabana en Villa Yvonne
Version May 2021

Application

• These general rental conditions apply to reservations and agreements regarding the holiday homes “Bohemien, Cabana and Villa Yvonne” located in Loosdrecht and owned by Waterparadijsje.nl
• In these general rental conditions, the term “tenant” means: the person who enters into a rental agreement with us regarding the rental of the holiday home.
• These general terms and conditions apply regardless of your (prior) reference to any of your own terms and conditions or to other general terms and conditions. We reject all general terms and conditions that you refer to or that are used by you.
• Agreements that deviate from these general terms and conditions are only valid if agreed in writing.

Article 2 - Payment

1. The following conditions apply to payment:

   1. Payments must be made by bank transfer;
   2. You must pay 50% of the rental amount as well as the entire deposit within 4 days after the invoice date. The remaining invoice amount of 50% must be paid 30 days before the arrival date.
   3. If your reservation is within one month of the arrival date, you must pay 100% of the invoice amount and the deposit in one go upon receipt of the invoice.
2. By paying a (partial) payment of or the entire rental amount, you confirm that you have read the general rental conditions and agree to them. The rental ends by operation of law after the agreed period has expired.
3. In case of late payment, as described under a of this article, you will be in default immediately after the payment term has expired. In that case, we reserve the right to cancel your reservation and terminate the agreement.

Article 3 - Deposit

1. The tenant may be charged a deposit, which serves to cover damage and/or costs in the broadest sense of the word that we may suffer if the tenant and those accompanying the tenant fail to meet their obligations as a good tenant.
2. In the event that the deposit is not paid, we are entitled to deny the tenant access to the holiday home. If you fail to pay the deposit, we are also entitled to terminate the agreement with immediate effect.
3. The deposit or any remaining amount thereof will be refunded to an account specified by the tenant within 14 days after departure after settlement of any claims (e.g. damage to inventory/holiday home and/or other costs) and after this has been passed on to the landlord. Any (further) claim for compensation will not be nullified by us by this refund.
4. If, in the event of (any) damage, it appears that the deposit is not sufficient to compensate for the full damage suffered, we reserve the right to hold you liable for the (remaining) damage.

Article 4 - Amendments

1. If the tenant wishes to make changes to the booking after the booking/agreement has been made, we are not obliged to comply. It is at our discretion whether and to what extent the desired changes are accepted. In principle, changes cannot be permitted within 4 weeks prior to arrival.
2. If the tenant wishes to change the period of stay to another or non-consecutive/adjacent period of stay after the booking/agreement has been made, the cancellation provisions as stated in article 5 of these rental conditions apply. Another period of stay is in any case understood to mean a period that does not fall within the period of stay reserved by the tenant (and confirmed by the landlord).

Article 5 - Cancellation

Cancellation by the tenant must always be done in writing (by post or by e-mail). The following conditions apply:

• In case of cancellation up to 60 days before the day of arrival, 0% of the rental amount is due.
• In case of cancellation from 60 days and up to 30 days before the day of arrival, 50% of the rental amount is due.
• In case of cancellation from 30 days to 7 days before the day of arrival, 80% of the rental amount is due.
• In case of cancellation from seven days up to the day of arrival, 100% of the rental amount is due.
• If you have not arrived within 24 hours of the agreed date without further notice, this will be considered a cancellation and 100% of the rental amount will be due
• In the event of cancellation by us, any amounts already paid will be refunded.

Article 7 - Stay in the holiday home

The following periods and times of stay apply to reservations/stays, namely:

1. Weekend: Friday from 4:00 PM to Monday 11:00 AM
2. Midweek: Monday from 4:00 PM to Friday 11:00 AM
3. Week: Friday from 4:00 PM to Friday 11:00 AM or; Monday 4:00 PM to Monday 11:00 AM

• Failure to comply with the park rules may result in early termination of the rental agreement on our part, without refund of the rental fees.
• The tenant and other users must behave as good tenants during their stay in and around the house.
• On the day of arrival you can use the holiday home from 16:00 in principle. On the day of departure you must have left the holiday home by 11:00 at the latest.
• The holiday home is non-smoking. Smoking is allowed outside on the terrace.
• Barbecuing with the barbecue provided is permitted (this must be left clean before departure from the house). The use of water and electricity is included, but we kindly request that you use this sparingly.
• Staying of more persons in a holiday home than agreed (at the time of booking) is expressly not permitted without our permission, unless otherwise agreed in writing. This may lead to the premature termination of the rental agreement on our part, without refund of the rental fees.
• Moving cupboards and beds, as well as sound or television equipment, or taking any part of the (indoor) inventory outside is expressly not permitted, with the exception of the crockery/glasses and cutlery for your meal outside.

Article 8 - Force Majeure

Force majeure on our part exists if the performance of the agreement is prevented in whole or in part, temporarily or otherwise, by circumstances beyond our control, including the risk of war, strikes, blockades, fire, floods and other disruptions or events.

Article 9 - Liability/complaints/damage

1. The tenant and other users are fully and severally liable for all damage to the house, the inventory and all items belonging to the rented object during the relevant rental period in the holiday home, unless the tenant and other users can demonstrate that the damage cannot be attributed to them. We therefore advise you to thoroughly inspect the inventory for defects and damage upon arrival at the holiday home. If you notice any damage or defects, please report this to us immediately.
2. We accept no liability for theft, loss or damage of or to property or persons, of any nature whatsoever, during or as a result of your stay in the holiday home.
3. We accept no liability for construction activities on the (main) roads etc. in the vicinity of the holiday home. We accept no liability for the failure or disabling of technical equipment, utilities, the non-functioning or partial non-functioning of the internet and/or TV.
4. The costs of normal maintenance and repair of defects are for our account. If defects occur, the tenant must inform us of this immediately and follow our instructions as much as possible.
5. If you still wish to file a complaint, it must be submitted to us in writing and with reasons within 14 days of leaving the holiday home.

Article 10 - Departure and final cleaning

After the end of the period of stay, the tenant must upon departure:

• To leave the house (broom) clean and tidy. In case of incorrect use or incorrect leaving of the holiday home, additional (cleaning) costs may be charged to the tenant;
• Everything washed, dried and put back in the cupboard;
• Having folded duvet covers and linen placed at the foot of the bed;
• Leave the dishwasher and refrigerator clean and empty;
• To bring food with you and not to leave it in the cupboard(s) and/or refrigerator/freezer;
• Please place the cushions of the garden furniture inside behind the sofa;
• Having emptied the trash cans;
• Please report any breakage and/or damage to us;

Article 11 - Applicable law

All our terms and conditions from the rental agreement/house rules as well as any disputes arising from them are exclusively governed by Dutch law.